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Frequently Asked Questions

Got questions? We’ve got answers! Check out our FAQ section to find answers to the most common questions about Elouisa.

To watch movies or live TV on Elousia, create an account, log in, choose your content, and ensure you have an active subscription plan, as a subscription is required to start streaming.

Go to the Subscription Plans page, choose your preferred plan (such as 1 month, 6 months or 1 year) and complete your payment securely via Sentoo, which supports iDEAL, credit cards, and local banks in Curaçao.

Yes. You can cancel your subscription at any time through your account dashboard. To change your plan, please contact our support team, and they will assist you with the update.

If a movie or TV channel isn’t visible, it may be inactive or temporarily unavailable due to maintenance or licensing restrictions. It could also mean that your subscription plan has expired and needs to be reactivated. Additionally, some content is only accessible with certain subscription plans. Please check back later or contact our support team for more information.

Go to Register Button and Fill the Information to Complete the Registration and Enjoy .

Go to Login Menu and Fill your Email and Password then Submit for Login and Enjoy .